Woolworths New Zealand x Auror

Nominee: Woolworths New Zealand X Auror
Retail crime presents complex challenges that require collaborative solutions. Woolworths New Zealand (WWNZ) exemplifies how a strong partnership with Auror can rise to meet this challenge, driving impactful crime prevention and delivering meaningful outcomes. Through proactive use of Auror’s intelligence platform, WWNZ has set a benchmark for innovation, collaboration, and community safety within the retail sector.
Committing to an enduring partnership:
WWNZ has long been a leader in leveraging technology to address retail crime, and their collaboration with Auror highlights this commitment. As an early adopter of Auror’s platform, WWNZ has championed its ability to empower retailers with actionable intelligence, streamlining the identification and tracking of high-harm offenders.
WWNZ are strong users of critical Auror functionality such as Connect the Dots and ANPR, in addition to the base intelligence function, and provide the Auror team with insightful, focused and targeted product feedback. This feedback is frequently incorporated into platform-wide enhancements, which has a widespread impact for all Auror users and retailers. This mutually responsive and supportive partnership underscores WWNZ’s belief in technology as a critical enabler of safety, creating safer environments for employees, customers, and communities across the world.
Collaborating for data-driven crime prevention:
Central to the success of the collaboration between WWNZ and Auror was the formation of a specialised team within WWNZ, tasked with analysing the intelligence through Auror and collaboration closely with law enforcement. WWNZ takes a deliberately proactive approach to address crime at its root, using data to understand and mitigate its impact. This is best seen in the weekly collaboration with Auror and law enforcement. By leveraging Auror’s insights, WWNZ generates a “Top 10 Offenders” list to guide strategic actions and resource allocation. This initiative has led to targeted interventions, disrupting organised retail crime and delivering measurable outcomes.
Collaboration that drives change:
WWNZ and Auror have together demonstrated the power of shared intelligence to address retail crime more effectively, as well as make sustainable decisions on resourcing allocations. WWNZ actively supports investigations through the platform, using Auror’s Investigate function to develop data and insights that benefit the broader ecosystem. WWNZ also utilise the insights surfaced from the Auror platform to allocate their Loss Prevention resources effectively to address high-risk areas – rather than running from assumptions, leading to lower operating costs and improved efficiency.
Continuous innovation:
WWNZ’s partnership with Auror reflects their inherent culture of supporting continuous improvement. As early adopters of new Auror features and innovations, they consistently pilot and refine cutting-edge tools, ensuring their approach is flexible to evolve with the shifting retail crime landscape. By being unafraid to champion technological progress and fostering collaboration, WWNZ has redefined what effective loss prevention looks like in modern retail.
WWNZ’s partnership with Auror stands as a testament to the impact of collaboration and innovation. By combining their expertise with Auror’s platform, WWNZ has delivered safer stores, empowered law enforcement, and strengthened the retail industry’s collective response to crime. This partnership showcases how technology and teamwork can create lasting change in preventing retail crime.