Introduction
We would like to nominate Sentience, Smoke Screen’s advanced security fog management platform, for the prestigious Innovation in Risk Management Award.
Sentience has fundamentally transformed how retailers manage risk, offering a proactive, intelligent, and data-driven approach to security fog estate oversight.
This ground-breaking platform provides unparalleled visibility, control, and insight into a fleet of security fog generators, ensuring operational readiness, enhancing response times, and ultimately redefining modern risk management.
The Innovation
Sentience is not just a software solution — it is a Command Centre for safeguarding. It brings clarity, precision and simplicity to the complex world of security fog management.
The platform delivers some very important opportunities for retail:
• Real-time Monitoring & Status Alerts: Sentience offers a live global view of every connected fog generator, ensuring each one is armed, operational and ready to deploy when needed.
• Rapid Incident Response: A traffic-light dashboard system highlights areas needing attention, while fog activation icons on the home screen allow for fast incident detection and response.
• Data-Driven Insights: Customisable site filtering and incident trend analysis enable users to identify hotspots and take preventative action, transforming security from reactive to proactive.
• Remote Management Capabilities: From fluid levels to system integrity, every operational detail is available at a glance. And remote-control options mean that users can act instantly if threats arise.
Impact on Risk Management
Sentience addresses the critical pain points of risk managers by providing instant awareness and control over large, distributed estates.
The ability to simultaneously monitor the health and security status of thousands of security fog generators allows for smarter resource allocation, faster maintenance and stronger security outcomes. It eliminates downtime, reduces operational costs and strengthens the integrity of the security estate.
For Tesco, the largest supermarket chain in the UK and one of the first adopters of Sentience, the benefits have been extraordinary…
With the goal of bringing 1,000 sites online by the end of 2024, Tesco is setting a new benchmark for connected security in retail. Sentience enables them to detect, deter and defend like never before – and everything is managed from a single, easy-to-use platform.
The Role of Innovation
Sentience stands out for its focus on prevention, NOT just reaction.
Traditional risk management waits for something to go wrong before acting. Sentience changes this paradigm by ensuring that every fog generator in an estate is not only online, but also fully operational.
From predictive maintenance to incident analytics, Sentience embodies the modern approach to risk management: intelligent, responsive, and proactive.
Collaboration and Development
One of the most important product defining aspects of this innovation was the collaboration with Tesco. Their feedback played a pivotal role in refining the platform’s functionality.
This customer-first approach is now baked into Sentience’s ongoing development process. The introduction of enhanced filtering, the fog activation icon and advanced notification features were all direct results of Tesco’s hands-on engagement.
Legacy and Future Impact
Sentience is not just a solution for today. It is a blueprint for the future of risk management. Its modular design and future-ready architecture mean it will continue to evolve to offer even more powerful features and greater estate visibility for retailers worldwide.
Sentience is designed to integrate with thousands of sites, making it the first truly scalable, connected platform for fog security. And the lessons learned from Tesco’s deployment will undoubtedly influence risk management strategies for other retailers globally.
Conclusion
Sentience is more than software; it is a symbol of modern, forward-thinking risk management.
By transforming how fog security estates are managed, it offers tangible results: greater visibility, operational readiness, faster incident response, and ongoing system health.
Sentience is a game-changer, and its success is already setting a new standard for risk management in retail. For these reasons, we wholeheartedly nominate Sentience for the Innovation in Risk Management Award.