The Retail Risk Management Best Newcomer Award

Sentience

Smoke Screen

We are proud to nominate Sentience, our next-generation security fog management platform, for the Best Newcomer Award.
Launched in late 2023, Sentience has already made a significant impact on the world of security risk management. By introducing real-time visibility, instant control and powerful insights for security fog estates, Sentience is redefining the way retailers manage their security infrastructure.
This platform is not just “new” – it is a game-changer.

Within months of its launch, Sentience has secured its position as a must-have tool for security-conscious retailers, like Tesco , which plans to have 1,000 sites connected by the end of 2024.
Sentience represents a monumental shift in the industry, allowing businesses to go from reactive protection to proactive security leadership.

What Makes Sentience Stand Out?
Sentience is a bold newcomer that solves the industry’s biggest challenges.
Retailers often struggle to manage large, complex fog security estates spread across multiple sites. Failures or breakdowns in security can cost businesses thousands in theft and operational downtime. Sentience tackles this head-on, providing an intuitive and intelligent command centre for the entire estate.
The key features that set Sentience apart include:
• Real-Time System Health Monitoring: Users can view live data on every fog generator, ensuring they are armed, ready and in top condition.
• Rapid Incident Response: With instant notifications, fog activation icons and a simple traffic-light dashboard, security teams can respond to threats faster than ever before.
• Predictive Maintenance & Upkeep: Sentience’s maintenance insights reduce unplanned outages and allow for smarter allocation of service resources.
• Data-Driven Intelligence: Through incident trend analysis and advanced site filtering, retailers can identify high-risk areas and pre-empt issues before they escalate.
• Remote Estate Management: Every fog generator is at the user’s fingertips, enabling fluid checks, status reviews, and instant remote activation from anywhere in the world.

The Newcomer’s Impact
Despite being new to the market, Sentience is already driving results.
Tesco, as well as being the UK’s leading supermarket chain, was one of the first major adopters, and is at the forefront of this transformation.
The Connected Programme between Tesco and Smoke Screen was a chance to reimagine how fog estates are managed. With Sentience as the central tool, Tesco can now oversee every fog unit, knowing instantly which units are ready for action, which need maintenance and which sites are at greatest risk.
This shift has drastically reduced response times and improved Tesco’s ability to protect its people, products and property. This is not theoretical; it is tangible, real-world change.
Tesco’s commitment to roll out Sentience across 1,000 of its UK sites demonstrates the platform’s value as a vital newcomer in the risk management arena.

The Power of Collaboration
No newcomer succeeds alone, and Sentience is no exception.
Our partnership with Tesco played a pivotal role in shaping this platform. Key upgrades, such as advanced site filtering, the fog activation icon, and customisable notifications were driven directly by Tesco’s needs.
This collaborative approach not only created a better platform but also cemented Sentience as a solution tailored to real-world challenges.
Legacy and Future Impact

Sentience is still in its infancy, but its impact is already clear. It is not just a “new tool” — it is a new standard for fog security management.
As more retailers join the platform, the network of insight, data, and protection will only grow stronger. With the capability to support over 10,000 connected sites, Sentience has the potential to transform security estate management on a global scale.

Conclusion
Sentience is not just a fresh face in security technology – it is a pioneer. It is bold, disruptive, and ready to change the way the world thinks about risk management.
Within its first year, Sentience has driven operational excellence for Tesco, inspired industry-wide interest, and laid the groundwork for a smarter, more secure future.

For all these reasons, we nominate Sentience for the Best Newcomer Award — not just because it is new, but because it’s already proven that new can be better.

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