Kerryn Steel

Nominee: Kerryn Steel – Farmers NZ
Kerryn Steel’s journey in the world of Loss Prevention is nothing short of remarkable. From her early days as an 18-year-old starting her career at DEKA LynnMall to becoming the youngest-ever Regional Loss Prevention Manager at Farmers in her mid-20s, Kerryn has consistently demonstrated exceptional skill, determination, and leadership. Her unwavering commitment, hands-on approach, and ability to inspire those around her have made a lasting impact on every organisation she’s worked with.
A proven leader with a track record of success:
Kerryn’s career is defined by her ability to deliver outstanding results. Her technical expertise, analytical mindset, and unparalleled attention to detail have consistently driven some of the best stock loss outcomes in the industry. Whether at Farmers or The Warehouse, Kerryn’s innovative strategies and commitment to excellence have set a new standard for success in loss prevention.
However, it’s not just her technical skills that set her apart—it’s her approachable and empathetic nature. Kerryn’s genuine care for store team members and colleagues creates a collaborative and supportive environment, empowering her teams to perform at their best.
Unstoppable determination:
Throughout her career, many have underestimated Kerryn, only to discover her exceptional resilience and ability to exceed expectations. She is no pushover—her strength, focus, and commitment to quality work are evident in everything she does. Kerryn leads with a combination of heart and grit, ensuring that her initiatives drive real change and lasting impact.
A leader in the trenches:
Kerryn is the kind of leader who isn’t afraid to get into the trenches with her team. She leads by example, demonstrating her commitment to the nitty-gritty of Loss Prevention while creating a culture of teamwork and shared purpose. Her willingness to roll up her sleeves and work alongside her team ensures that she stays connected to the challenges and opportunities they face, providing relevant and actionable guidance.
Kerryn’s leadership style is rooted in collaboration and teamwork. She is not only a leader but also a mentor and force for good in her team. Her ability to foster a sense of unity and shared purpose, whilst maintaining a positive outlook and good sense of humour, ensures that everyone feels valued and aligned toward common goals.
Driven by care and purpose:
At the heart of Kerryn’s success is her genuine desire to make a difference. She deeply cares about the people she works with and the communities she serves. Her approach is guided by purpose, always striving to protect and empower store teams while delivering measurable results for her organisation.
Kerryn’s leadership style combines technical excellence with empathy, making her a trusted mentor, collaborator, and problem-solver. Her team consistently praises her for being approachable, supportive, and solution-focused. Kerryn’s emphasis on open communication and her ability to create a positive, high-performing work environment have been key to her team’s success.
Leading by example:
Kerryn’s actions speak louder than words. She sets the standard for excellence through her own behaviour, demonstrating professionalism, dedication, and resilience. Her ability to lead by example inspires her team to follow suit, creating a culture of accountability and achievement.
Her full commitment to her role, her team, and the wider organisation is evident in everything she does. Kerryn’s leadership has not only driven success within her business unit but has also contributed to wider loss prevention initiatives, solidifying her reputation as a leader who truly makes a difference.