We have worked with Chemist Warehouse for a number of years in Australia. Chemist Warehouse began their journey in 2017 in NZ and has grown from a single Pharmacy in Auckland to becoming one of Aotearoa’s most trusted Community Pharmacy Groups.
As Loss Prevention was an integral part of this expansion, a team of very experienced Loss Prevention Specialists have evolved. This team is fantastic to work with, demonstrate extreme professionalism and have not been afraid to try new technology to try to reduce shop theft and Organised Retail Crime (ORC) and this is certainly beginning to reap rewards.
The team collaborates with other departments to gain stakeholders buy-in and address issues to help get solutions across the line. Loss prevention need to have a feet on the ground approach with an open door policy, so staff can trust them and call out any concerns at store level.
The Loss Prevention team has done an incredible job of finding the right solutions for stores whilst not compromising the customers experience.
We have no hesitation in recommending them for this award.