The Retail Risk Management Best Newcomer Award

Sentience

Smoke Screen

Nomination for the Retail Risk Best Newcomer Award: Sentience by Smoke Screen
Introduction:
At Smoke Screen, we are dedicated to advancing security technology to protect people and property. We are proud to nominate our innovative product, Sentience, for the Retail Risk Best Newcomer Award. Sentience is a state-of-the-art cloud-based monitoring software platform that transforms how security fog machines are managed, providing users with real-time oversight and control from any web browser. This cutting-edge solution was designed to enhance security, efficiency, and peace of mind.
Overview of Sentience:
Sentience is an online platform specifically engineered for monitoring security fog machines. By connecting these machines over IP to a centralised system, Sentience allows users to remotely track their status, receive fault notifications, and manage activations, all from a single, intuitive interface. This capability ensures that security systems are always operational and ready to deter intruders, thus providing an unprecedented level of control and reliability.
Innovative Features of Sentience:
Sentience stands out from other monitoring platforms in the industry due to its dedication to our brand security fog machines. Key features include:
• Detailed Fault and Status Monitoring: Provides real-time data on the condition of each fog machine, allowing for prompt maintenance and reduced downtime.
• Remote Management: Users can oversee an entire estate of fog machines without the need for on-site inspections, streamlining maintenance schedules and enhancing efficiency.
• Immediate Notifications: Alerts for activations and potential threats enable quick responses to security breaches.
Impact on the Security Fog Industry:
Since its launch, Sentience has made significant strides in improving security outcomes for major UK retailers and supermarkets. By integrating Sentience into their security networks, these retailers have gained essential oversight of their security fog machines, leading to enhanced security measures and operational efficiency. For instance, Tesco’s investment in connecting more devices to Sentience has resulted in a more robust and responsive security infrastructure, demonstrating the platform’s effectiveness and reliability.
Technical Excellence:
Sentience’s technical specifications highlight its robustness and reliability:
• Remote, Cloud-Based Monitoring: Enables seamless status and fault monitoring over IP networks, ensuring that all data is accessible and actionable in real-time.
• CySpag Accredited IP Cards: The CySpag accreditation provides assurance that a robust development process and update process is in place and that best practice is operated from a cyber security point of view.
• On-Site Networked Server Option: Customers can choose to host Sentience on their own networks, maintaining all connections within their secure environment and enhancing data protection.

Customer Testimonials and Case Studies:
The feedback from our customers has been overwhelmingly positive. For example, Tesco has seen significant improvements in their security operations and continues to expand their use of Sentience. One security manager at a major retail chain commented, “Sentience has revolutionised our approach to security. The real-time monitoring and fault notifications are invaluable, ensuring our systems are always ready to respond to any threat.”
User Experience:
Sentience was designed with user-friendliness in mind. The platform’s interface is intuitive and easy to navigate, allowing users to manage their security systems effortlessly. Unique features tailored to user needs include:
• Comprehensive Dashboard: Provides a clear overview of all connected devices and their statuses.
• Customizable Alerts: Users can set specific parameters for notifications, ensuring they receive only the most relevant information.
• Detailed Reporting: Generates comprehensive reports on system performance and incidents, aiding in strategic planning and risk management.

Advanced Applications:
In addition to delivering value as both a PPM and reactive maintenance tool, Sentience also provides power to shape more global company risk strategies. By viewing a complete security estate and identifying trends, a user can adjust brand behaviour to meet security needs. Identify key areas where break-ins occur, where false alarms are frequent and where servicing is not appropriately managed. It’s advanced foresight. When you consider that the average reduction in losses from break-ins where Smoke Screen is correctly deployed is north of 90% it’s easy to see why guaranteed availability of the systems becomes crucial.

Market Position:
Looking forward, we plan to expand Sentience’s capabilities with additional features and integrations, further enhancing its functionality and user experience. Our goal is to establish Sentience as the industry standard for security fog management, continuing to innovate and adapt to the evolving needs of our customers.
Conclusion:
Sentience exemplifies the innovation and impact that the Retail Risk Best Newcomer Award seeks to recognise. Its unique features, technical excellence, and proven success in enhancing security outcomes make it a standout product in the risk and loss prevention industry. By

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