The Security Team at Drakes Supermarkets, Jim Corbett (Loss Prevention Manager), Andrew Callbutt (Security Manager) and Katarina Demasi (Security Administrator) deserve the absolute recognition for their hard work and dedication to Drakes Supermarkets & the Security Department, and to their support and safety maintaining of their employees and customers.
Here are the reasons why this Team is deserving of this award:
Jim Corbett has been the Drakes Supermarkets Security Manager – now Loss Prevention Manager for 21 years, started 17/03/2003. If it wasn’t for Jim’s hard work and dedication, the Drakes Security Department wouldn’t be at where it is now. Jim has put in a lot of work in ensuring stores are covered with the best possible CCTV coverage, and that certain policies and procedures are adhered to, ensuring the safety of our staff when tackling shoplifting, which is now becoming regular on a daily basis. Jim has been involved in many store visits, supporting staff with needs. One of his biggest projects was participating in the security operations integration of Drakes Supermarkets multimillion dollar warehouse build. Jim has now two appointed two members to his Team, Security Administrator Katarina Demasi and Security Manager Andrew Callbutt. Which each have an integral role within the department, which allows Jim to focus on internal matters, as well as ORC, Auror monitoring etc.
Andrew Callbutt is the Drakes Security Manager who has been a part of the department for almost 2 years now. Andrew is the departments CCTV/camera and all things electronic guru. Andrew has also been working on upgrades of alarm panels and certain software’s related. Andrew has been working on big projects, and CCTV updating in many stores across South Australia and Queensland and has worked on the security systems integration of the new Drakes Meat Centre upgrade in South Australia. Without Andrews hard work and staff support, capturing shop lifters and tackling ORC wouldn’t be as thorough and strong as it is.
Katarina Demasi is the Drakes Security Administrator, who has been with Drakes for 19 years now, working from store level to now the Security Department for the past 3 years. Katarina is the teams ‘external theft’ queen. She has a passion for ensuring thorough reporting of shoplifting through the Auror Database, as well as professional liaison with South Australia and Queensland Police. Katarina’s dedication to her role really shows, as she ensures that Drakes team members are supported with the right services, such as quality security guards, LPO’s and systems in place to tackle shoplifting safely. Katarina constantly supports drakes’ staff, by finding ways to motivate them in reporting events on Auror. She has recently implemented the Drakes Auror Badge Scheme, which allows team members to nominate others for their hard work when reporting crime, team members receive points which then accumulate towards a digital Auror Badge which Katarina designed. She has also been involved in the integration and management of our new trialled AI Technology called Gesture Recognition by ‘i to i solutions’. The thorough maintenance has led to a successful arrest only recently, with a POI being involved in 11 events and charged and arrested for these. Katarina will also be working on a new project, by doing store visits and supporting management/staff and building their confidence in Auror reporting and in tackling shoplifting and retail crime.
Without the hard work and dedication of each one of these members, Drakes Supermarkets wouldn’t be in the position it is when it comes to Retail Loss and ORC. Each member’s hard work is helping tackle ORC and retail loss prevention to the upmost top quality, ensuring staff and customers are kept safe in our stores. As we say, with each method of ‘prevention’ and the more obstacles we can create for offenders, the less of a chance for them to offend. They all want to be quick, in and out, but with all of our technological alerts, and process in place, we strongly believe that it’s making things harder for offenders when coming into our stores, and we hope that this helps maintain the retail loss for Drakes.
We strongly believe Drake’s Security Department’s hard work and dedication is deserving of this award!