The rise in retail crime presents complex challenges, demanding collaborative solutions. Auror’s partnership with Viva Energy showcases how proactive, intelligence-led strategies can effectively counter crime.
By leveraging Auror’s intelligence platform, Viva Energy receives alerts on known offenders without compromising the experience of genuine customers. This has catalysed their movement from reactive responses to crime, to a comprehensive crime prevention model, enhancing outcomes for both Viva Energy and the wider community.
Central to the success of this collaboration was the formation of a specialised team within Viva Energy, tasked with analysing intelligence through Auror and collaborating closely with law enforcement.
By taking a holistic approach to crime prevention, this collaboration allows Viva Energy to proactively address crime at its root, using data to understand and mitigate its impact.
Key elements of this approach include…
Effective crime pattern analysis: Access to Auror’s intelligence provides a full scope of crime patterns, helping Viva Energy make strategic security and operational decisions.
By analysing real-time data, Viva Energy’s team can spot crime trends and identify repeat offenders before they enter their stores. This gives the retail teams time to decide on how to approach the offenders based on previous offending behaviour and patterns, as well as help facilitate timely police interventions.
Targeted resource allocation: Rather than generic measures, Viva Energy’s approach prioritises high-risk areas, which are determined based on crime insights on Auror’s platform, leading to lower costs and improved efficiency.
Improved offender management: Through close police engagement, repeat offenders are intercepted more effectively, reducing crime’s impact on both Viva Energy sites and the community.
Safe environments: Direct interactions with law enforcement reassure the community and build support for safety measures. Officers’ presence at Viva Energy sites serve as both a deterrent and a comfort for customers, promoting a safer environment.
Throughout the rollout, a priority was minimising disruptions to store operations. By integrating Auror’s tools without altering workflows, Viva Energy achieved substantial security improvements without impacting store efficiency. This meant store teams could operate as usual, with no changes to daily workflows, maintaining a seamless experience.
Auror’s collaboration with Viva Energy has achieved impactful, quantifiable results by emphasising intelligence-driven initiatives, police partnerships, and community engagement. It exemplifies how strategic partnerships can reshape retail crime prevention by advancing a proactive, community-oriented, data-driven model that serves as a blueprint for effective retail crime prevention efforts.