Matt leads an extremely accomplished and efficient cross-skilled team of experts in Process and Compliance, Investigations and Support. This team has delivered a volume of stock loss and process initiatives over the year that have resulted in significant upside for the business and improved results.
Matt created a whole business ownership mindset to address stock loss, by being collaborative and helpful with all stakeholders from Commercial, Supply Chain, Store Support and Stores. Pivotal to this is Matt’s focus on building a culture of learning, awareness and ongoing support.
Matt approaches stakeholders, partners and his team with care and thoughtfulness. Further testament to Matt’s exceptional leadership is that members of his team are highly regarded in the business, and are sought after to conduct projects and secondments across the wider Group business.
As a result, Big W’s stockloss results have transformed, making Matt well deserving of the The Retail Risk Group Risk Manager Of The Year Award.