The team at Appriss has been an invaluable partner to MYER, playing a pivotal role in the success of the Secure Store analytics solution. Their expertise and collaboration have been instrumental in helping Myer refine a way of working which identifies and reviews transactions that may contribute to financial losses, particularly those involving our team members.
More notably, Appriss has provided exceptional communication and guidance throughout the integration of transactions processed through MYER’s new OmniStore POS into the Secure Store platform. Despite the challenges, the team at Appriss consistently accommodated MYER’s requests, including the integration of new data fields collected at the point of sale. This support has enabled the Myer Profit Protection team to effectively review and respond to both in-store transactions and repeat offenders targeting the business online. Their proactive approach has been instrumental in enhancing MYER’s overall profit protection strategy.